City Watchdog Tries to Toss Consumer Group Out of Court in £9.1bn Car Loan Row, Accuses It of Not Being 'Transparent' About Money
The FCA wants to kick a consumer group out of court for not being transparent about its funding - while the group says the regulator is just trying to protect banks from a £9.1bn payout.
The Financial Conduct Authority (FCA) is attempting to have the only consumer group fighting for higher motor finance scandal payouts thrown out of court, claiming its co-founders haven't been entirely upfront about their funding and potential conflicts of interest. In legal filings on Wednesday, the regulator urged judges to dismiss challenges by Consumer Voice, which was founded in 2023 by ex-Which? staffers Nikki Stopford and Alex Neill. The group is pushing for bigger compensation for borrowers overcharged on car loans between 2007 and 2024, when lenders paid commission to dealerships. That would mean larger bills for specialist lenders and big banks like Lloyds Banking Group, Santander, and the finance arms of Volkswagen and Mercedes-Benz, who face a £9.1bn compensation scheme. Consumer Voice argues the FCA's plan low-balls victims with an average £830 payout per mis-sold loan, accusing the regulator of bowing to lenders' concerns. The FCA, however, suggests Consumer Voice hasn't been honest about its business model and ties to solicitors Courmacs Legal, which is providing pro bono services but could take up to 30% of settlements. The watchdog claims both firms operate for profit in claims management and have commercial incentives. Consumer Voice's Neill called the allegations 'disgraceful' and stressed they 'make no money whatsoever from car finance mis-selling referrals.'
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