Apple's Services Biz Hits 1.5B Subscribers, Still Manages to Disappoint Wall Street
Apple's services hit 1.5B subscribers but missed revenue targets, blaming gaming slowdown and forced App Store changes, while hardware sales saved the day.
Apple has announced that its services business now boasts over 1.5 billion subscribers, up from 1 billion in January 2025. But before you start humming 'Happy Days Are Here Again,' note that this segment - which includes the App Store, AppleCare, music, video, and cloud services - was the only blemish on an otherwise record-breaking quarter for hardware sales. In its fiscal third quarter, Apple reported $30.74 billion in services revenue, missing the $31.22 billion that Wall Street had penciled in. Combined with a miss in China, Apple's stock took a 4% nosedive in after-hours trading.
CFO Kevan Parekh, when pressed for details, pointed to a few culprits. Chief among them: the App Store, Apple's cash cow, is feeling the squeeze from a mobile gaming slowdown and, more intriguingly, from business model changes in certain countries, including the U.S. That's corporate-speak for a court order forcing Apple to let developers process payments outside the App Store - and outside Apple's commission reach. Apple didn't quantify the damage but reminded investors that the Supreme Court will have the final say.
But wait, there's more. Apple also blamed foreign exchange (the 'main driver,' they claim), and the unflattering comparison to last year when 'F1' theatrical release padded the coffers. Despite the miss, the App Store still set a June quarter revenue record, thanks in part to Apple Ads, which have expanded to Apple Maps and become a bigger slice of the pie.
Looking ahead, Apple is spinning this as a temporary stumble. The services segment set an all-time revenue record in developed markets and a June quarter record in emerging markets, with double-digit growth in the 'vast majority' of markets. Parekh noted that both transacting and paid accounts hit all-time highs, with emerging markets showing double-digit growth. Apple Ads, App Store, AppleCare, Apple Music, Apple TV, cloud, and payment services all had June quarter records, and Apple TV viewership hit an all-time high.
And because Apple can't resist dangling new revenue streams, they teased Creator Studio subscriptions, upcoming bill-splitting in Apple Cash, and the Apple Upgrade program with Klarna - all designed to keep you locked into the ecosystem, probably for life.
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