BBC World
Mumbai's Legendary Dabbawalas: A Century of Precise Lunch Delivery, Now Felled by the Double Tap of Remote Work and Swiggy
Mumbai's legendary dabbawalas, who delivered 50,000 lunchboxes daily at their peak, have seen their numbers plummet from 4,500 to 1,500 thanks to remote work and food delivery apps, leaving a century-old system scrambling to survive.